Returns & Refunds

Effective Date: 13 August 2026
At Daily Seeds, we take care to prepare, pack and dispatch our products in good condition. Since our products are food products, we follow the policy below to maintain food safety and hygiene while addressing genuine product issues fairly.
1. Order Cancellation
An order may be cancelled by contacting Daily Seeds before the order enters processing or dispatch.
Once an order has been prepared for dispatch or shipped, cancellation may no longer be possible.
If cancellation is accepted, the applicable refund will be processed through the original payment method, subject to applicable payment-provider timelines.
2. Damaged or Tampered Products
If you receive a package that is damaged, tampered with, leaking, or otherwise compromised, please contact us within 24 hours of delivery.
Please provide:
• Order number
• Photographs of the outer package
• Photographs of the product and packaging
• Unboxing/opening video or photographs, where available
• Description of the issue
We may request additional information where necessary to determine whether the issue occurred during manufacturing, packing, handling or transit.
3. Incorrect or Missing Products
If you receive an incorrect product or an item is missing from your order, please contact us within 24 hours of delivery.
After verification, we may arrange an appropriate replacement or refund.
4. Defective or Quality-Related Issues
If you believe there is a genuine quality, safety or product defect, please stop consuming the product and contact us promptly.
We may request photographs, videos, batch details, packaging information or other information necessary to investigate the complaint.
Where appropriate, Daily Seeds may arrange a replacement, refund or other suitable resolution.
5. Change of Mind / Taste Preference
Due to the nature of food products, we generally do not accept returns or refunds for:
• Change of mind
• Taste preference
• Personal preference
• Incorrect selection of product by the customer
• Opened or partially consumed products where there is no verified product issue
This does not affect rights available to customers under applicable law.
6. Refund Processing
Where a refund is approved, it will generally be processed through the original payment method.
The time taken for the amount to appear in the customer's account may depend on the payment gateway, bank or financial institution.
7. Shipping Charges
Where a refund is approved because of a verified product issue attributable to Daily Seeds, the applicable resolution will be determined based on the circumstances.
Shipping charges are generally non-refundable for cancellations or customer-initiated issues where the order has already been processed or dispatched, subject to applicable law.
8. Refund Verification
Daily Seeds reserves the right to verify complaints before approving a replacement or refund.
We may request photographs, videos, batch information, packaging or other reasonable evidence.
This is particularly important for food products and helps us determine whether an issue occurred during production, packing or transportation.
9. Contact Us
For cancellation, refund or replacement requests:
Daily Seeds OPC Private Limited
Daily Seeds OPC Private Limited

Email: contactus@dailyseeds.in
Phone/WhatsApp: +91 7208920915

Please include your order number in your communication.